![]() ![]() This my be the fastest way to find a solution to your issue. We’re also on Facebook, LinkedIn, and you can read our Blog.īrowser our support articles for answers. You might even find that your question has already been asked and answered by someone else. ![]() You can post your question and get a response from other users of our software, plus our tech support staff monitors the page. Have a question or need some assistance? Try our Facebook page. You can communicate with other Outlook users and our tech support staff While they are all self-explanatory, normally you are guided by the support team to download and run these tools.ĥ. We make available a number of tools to help you, like a registry cleaner, a tool to help reset the add-in, plus others. It has information like how to run the add-in after installing it, where to find it in Outlook, how to configure the add-in and general instructions on its use. You can view the help file that is distributed with each add-in You can make sure you’re using our newest versionsīe sure to uninstall your previous versions first how to do this is explained in the link.ģ. Note that this is an automated process, and so the email will go to the email address on record.Ģ. Otherwise, you can request your download/installation instructions email to be resent (it will have the order id you need). You can also sign into your account to get your specific download links, your order number, and view your support tickets. If you don’t know which add-in you had, or if you don’t know your order number, then you’ll need a copy of the download/installation instructions email that was sent to you when you originally purchased (it was sent from if you’re searching your archives). If you know which add-in you had, then you can view all our add-in downloads (in alphabetical order). Do you need to reinstall on a new or rebuilt machine? You can reinstall by simply downloading a fresh copy of the add-in, then supply your order number when asked. Most problems can be resolved by using one of the suggestions below:ġ. If you’re having trouble with one of our add-ins, we’re here to help you. It contains the answers to 95% of the most frequently reported problems, plus you can create a support ticket right there if you need to. Having a technical issue? Check out our new help desk support portal. Two years of upgrades, activations, and support are provided with every add-in purchase. Sperry Software is dedicated to providing first-class support. Technical Support for our Outlook Add-Ins: ![]()
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